Mental Health Support

We are really lucky to have an Education Mental Health Practitioner (EMHP) working in school each week. You can find out more about her below, along with other useful services in the area:

Parklands Mental Health Support

There are a number of services in North Somerset to assist young people and adults:


Support for young people  is a free, safe, anonymous, and non-stigmatising website for young people in North Somerset to receive counselling, advice, and support. It is available for young people aged 10-18 year and will work with young people up to 25 with a Learning Disability or Leaving Care. 

Trained and qualified counsellors are available until 10pm each night, 365 days a year, providing a much needed out of hours advice and support service for young people. For more details go to or contact Lauren Finn on


Off the Record (OTR) is a mental health social movement by and for young people and has provided free, confidential, and self-referral support for young people since 1965. OTR has a reputation for inclusive, youth-led, and strengths-based projects and now reaches over 13,000 young people each year through a diverse range of offers, including increasing digital provision. Telephone:  0808 808 9120.  Email  Website:


School Nursing Service are an experienced, professional, and qualified team made up of School Health Nurses and Support Workers. The School Nursing team provide services to all children, young people (5-19+ years) and their families in North Somerset. Through delivery of the Healthy Child Programme and working in partnership with children, families and professionals, the service promotes physical, mental, and emotional health and wellbeing.  Telephone: 01934 419339 this is operated from 08:30am-17:00pm Monday-Friday.  Email:

Child and Adolescent Mental Health Services (CaMHS) provide a range of services including multi-disciplinary assessment and treatment to children, young people and families who experience mental health problems. They work with people from 0-18, and up to 19 in special circumstances e.g. ADHD, ASD, Complex disability, Special Educational Needs.

To make a referral to this service, please use the single point of access form.  Cases are rated based on need in order to prioritise people. Telephone:  0300 125 6700.  E-mail:  AWP website


Grief Encounters deliver a helpline which is open 9am-9pm Monday to Friday, providing a confidential space to chat and be heard.

In addition, they are happy to offer guidance and advice, if a young person is worried about a friend or family member. Their service is free and available to anyone suffering a bereavement.  Telephone: 808 802 0111.  Email: or through their website on the instant chat in the bottom right hand corner.


SHOUT – is a free, confidential, 24/7 text messaging support service for anyone who is struggling to cope.  Anyone of any age, who is a resident in the UK, can text the service for support.  Text SHOUT to 85258.   For more information visit


Self-Injury Support – support for women and girls. Self-injury helpline Tel.: 0808 800 8088 Tuesday, Wednesday or Thursday 7pm – 9.30pm


Papyrus is the UK Charity for the prevention of young suicide (under 35). It provides confidential support and advice to young people and anyone supporting them. HOPELINEUK call 0800 068 4141 (open 9am – midnight every day including weekends and Bank Holidays) Text: 07860039967 Email


Winston’s Wish provide emotional and practical bereavement support to children and young people up to the age of 25, their families and those who care for them.  Their Helpline team are experienced and trained bereavement professionals who can offer immediate advice, guidance and support to families and professionals supporting a bereaved child or young person. Tel:  08088 020 021.  Email: Online chat:  Chat to them online here between 1-5pm on Mondays and 9.30am-1pm on Fridays.



CRISIS Support

AWP 24/7 Response Line – is a dedicated telephone line for anyone who may be worried about their own or someone else’s mental health. The telephone line offers out-of-hours care for people and children in crisis 24 hours a day, seven days a week, 365 days a year.  If a person or someone they know feels unsafe, at risk or unable to cope without professional advice, dedicated staff will direct them to the team best able to meet their needs.  The number to call is 0800 953 1919.


The Safe Haven Crisis Centre provides a safe space for people in acute emotional distress and is based in Weston-super-Mare. The centre is open seven days a week, between 6pm and midnight. People aged 16 and over can self-refer or be referred by a relevant professional or organisation.  Referrals by email or phone: Email: Tel: 01934 313 480


Young Minds Parent Helpline – The helpline offers detailed advice, emotional support and signposting for children and young people up to the age of 25.  For further details visit  Call for free on 0808 802 5544 from 9:30am – 4pm, Mon – Fri.


Survivors of bereaved by Suicide offer, a national telephone helpline, online community forum and email support. They offer a unique and distinct service for bereaved adults across the UK, run by the bereaved for the bereaved. Their helpline and groups are open to all survivors of bereavement by suicide aged 18 years and over. Email – write to  Helpline – open 9am to 9pm Monday to Sunday 0300 111 5065


Staying Safe (from suicidal thoughts). Download a safety plan, with filmed support to complete one:


We hope you find these resources useful.